Disclaimer: ESTA.us provides information about the Electronic System for Travel Authorization. This website is privately-owned and not affiliated with the U.S. Government. We link out to third-party websites that process ESTA applications for an additional processing fee. Visitors can choose between using a private company or the official government portal to submit their travel authorization: esta.cbp.dhs.gov/esta

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ESTA.us is a privately-owned information provider specializing in the Visa Waiver Program including the ESTA system (U.S. Travel Authorization). Our mission is to help applicants understand the different aspects of the Visa Waiver Program and learn how to apply for a Travel Authorization (ESTA). You are welcome to send us any questions regarding these two topics. However, due to the fact that we are a private company, we do not have access to your ESTA file or any other U.S. government database.

Answers to common questions regarding travel to the United States, tourist visas and ESTA applications can be found below.

Q

I have submitted an order for the ESTA Application but I haven't received it yet. How can I get it?

A

The ESTA Application is available for download upon successful payment and approval. Downloading it via the official government website is possible. You may have received a confirmation email with all the information needed If you have used a third-party provider. If you did not get the email, please check your "Junk Mail" or "SPAM" folder. Still not able to find the confirmation email? Please send us an email for assistance.

Q

I have already submitted my application for a Travel Authorization, but I made a mistake. How can I fix it?

A

Applicants can only update the email address and address of stay in the United States on their Travel Authorization. It is unfortunately not possible to update misspelled passport numbers, names, and birth dates. If any of the information related to the traveler is incorrect, new travel authorization and subsequent payment is needed.

Q

I have a passport from a Visa Waiver country. Do I need to apply for ESTA?

A

It depends. You are required to apply for ESTA if you intend to enter the United States by air or sea, under the Visa Waiver Program. However, ESTA is not required if you are entering by land. If you plan on staying in the United States for more than 90 days or have been previously denied entry into the country, you must apply for a U.S. visa. There are several other reasons why you might not be eligible to enter the U.S. under the Visa Waiver Program. For more information, we recommend that you check your eligibility.

Q

Do I have to complete the ESTA application form to qualify for Travel Authorization?

A

Yes. You may use a third-party website or apply directly to the US government website. The application can be completed online in English or your native language. Payment is in USD, and major credit card brands are accepted.

Please review our Frequently Asked Questions page more information. If you are unable to find the answer to your question above, please submit the form below to contact us via email at: info@esta.us


Disclaimer: ESTA.us is not affiliated with any U.S. government agency. ESTA.us is a U.S. Travel Authorization service provider. The information in this website and in our publications should be used for information purposed only, not as legal advice. Please review our Terms and Conditions for more information.


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