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ESTA Application Guide - Download Help

Below are some of the most common questions regarding downloading, opening and printing PDF files and the ESTA Application Guide.
I have already purchased the ESTA - Travel Authorization Application Guide from your website, but I don't know how to download it.
The download link can be found in two places:
  1. The download link displayed on the confirmation page
  2. The download link can also be found in the confirmation email that is sent from Check your "SPAM" or "Junk Mail" folder if you do not see it in your inbox.
Please email us if you are unable to download the ESTA Application Guide.

I can't open the file. What is a PDF? What is Adobe Acrobat?
Adobe Acrobat is a software program that supports Portable Document Format (PDF) files. Adobe Reader (formerly called Adobe Acrobat Reader) is available as a free download from Adobe's website.

Adobe Reader allows the viewing and printing of PDF files. It is recommended to have the latest version of Adobe Reader installed on your computer to properly view and print PDF files. You should have at least version 7, preferably version 8 installed on your computer to properly view and print PDF files.

Download Adobe Reader:

 Please review our Frequently Asked Questions page more information regarding the ESTA Application Guide. If you don't find the information you are looking for, we will be glad to assist you with any technical or billing issues regarding your order. Contact our customer service department for assistance.

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