ESTA Application Download Help

Below are some of the most common questions regarding downloading, opening and printing the ESTA application PDF.


I have already made an order for an ESTA travel authorization but I do not know how to download it.


It is possible to download in two different ways:

  1. Using a third-party website to help you locate and download the document for you and receive it by email. Check your "SPAM" or "Junk" folder if you do not see it in your inbox.
  2. Visit the official government website to locate and download it yourself without assistance.

Please email us if you wish to get assistance to download your ESTA Application.


I am not able to open the file. What is a PDF? What is Adobe Acrobat?


Adobe Acrobat is a software program that supports Portable Document Format (PDF) files. Adobe Reader (formerly called Adobe Acrobat Reader) is available as a free download from Adobe's website.

Adobe Reader allows the viewing and printing of PDF files. It is recommended to have the latest version of Adobe Reader installed on your computer to properly view and print PDF files. You should at least have version 7, preferably version 8 installed on your computer to properly view and print PDF files.

Download Adobe Reader:

Please review our Frequently Asked Questions page more information regarding the ESTA Application. If you cannot find the information you are looking for, we will be glad to assist you with any technical or billing issues regarding your order. Contact our customer service department for assistance.